Announcement on System Upgrade Suspension

Dear customers,

To provide better financial products and services, we will upgrade our systems during Hanoi time. During this period, Mobile Banking and Internet Banking services will be temporarily suspended. The specific schedule is as the following table:

Service type

Period of suspension (Hanoi time)

Mobile Banking
Internet Banking

November 04, 21:30 PM - 23:30 PM
November 08, 21:00 PM - 22:00 PM
November 15, 21:00 PM - 22:00 PM

 

We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, services will be resumed.

We apologize for any inconvenience arising from the system upgrade. For any questions, please dial our hotline number: (8428) 38278692 or visit our bank outlets.

Bank Of China (Hong Kong) Limited - Ho Chi Minh City Branch

04 th Nov 2025