Announcement on Temporary Suspension of Internet Banking & Mobile Banking Services (7.26 & 7.27)

Dear customers,

To provide better financial products and services, we will upgrade our systems on Jul 26^th 2025 and 27^th 2025 (Hanoi time). During the period of upgrade, Internet Banking & Mobile Banking will be suspended as the following table:

We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, all the transactions through Internet Banking and Mobile Banking submitted by customer will be valid.

We apologize for any inconvenience arising from the system upgrade. For any questions, please dial our hotline number: (8428)38278692 or visit our bank outlets.

Bank Of China (Hong Kong) Limited - Ho Chi Minh City Branch

Jul 22^th ,2025