Announcement on Temporary Suspension of Personal Banking Services

Dear Customers,

To provide better services, we will upgrade our systems on April 13^th 2025 (Vietnam Time) 01:00AM - 04:00AM. During the period of upgrade, the account and payment services of ATM card Services may be temporarily interrupted.

Please arrange your business transactions accordingly.

We apologize for any inconvenience this may cause. For further inquiries, please dial our local customes service hotline: 0084-28-38219949.

Bank of China (Hong Kong) Limited - Ho Chi Minh City Branch

March 21^th, 2025