Announcement on Temporary Suspension of Personal E-banking Services (5.25)
Dear customers,
To provide better financial products and services, we will upgrade our systems on May 25th,2025 (Hanoi time). During the period of upgrade,Telephone Banking will be suspended as the following table:
Service type |
Period of suspension (Hanoi time) |
Telephone Banking |
Self-service: 01:10-03:50, May 25th |
We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, all the transactions through Telephone Banking submitted by customer will be valid.
We apologize for any inconvenience arising from the system upgrade. For any questions, please dial our local hotline or visit our bank outlets.
Bank Of China (Hong Kong) Limited - Ho Chi Minh City Branch
May 21th,2025