NOTICE OF ADJUSTMENT TO CUSTOMER SERVICE HOURS

Dear Valued Customers,

To further optimize our service arrangements, effective July 1, 2026 (Wednesday), the Branch’s customer service hours will be adjusted as follows:

Customer service Hours:

Monday to Friday

* Morning: 08:30 – 12:00

* Afternoon: 13:30 – 16:30

We kindly ask for your understanding regarding this schedule adjustment and encourage you to plan your visit accordingly. We sincerely apologize for any inconvenience this change may cause and greatly appreciate your continued support and trust in our Bank.

Thank you for your continued support and trust in our Bank.

                         Bank of China (Hong Kong) Limited - Ho Chi Minh City Branch

June 8, 2026